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Privacy Policy
Last updated: 15 October 2026
Draft version. This policy will be reviewed by a qualified lawyer before the IGNITE platform opens to the public.
This policy explains what personal data Ignite for Marketing and Consultancy W.L.L., operating the IGNITE AI Solutions platform ("IGNITE", "we") collects through this website and the IGNITE platform, why we use it and the rights you have under Qatar's Law No. 13 of 2016 on the Protection of Personal Data Privacy.
1. Who we are
Ignite for Marketing and Consultancy W.L.L., Street 970, Building 2, Unit 304, Zone 6, Doha, Qatar. Contact: WhatsApp +974 6682 3245.
2. What we collect on this website
- The demo request form is not stored on our servers. It prepares a WhatsApp message that you choose to send.
- Your language choice is saved in your own browser so the site opens in the same language next time.
- This website does not use advertising or tracking cookies.
3. What we collect on the IGNITE platform
- Account details: your name, business name and email address.
- Business information you provide: services, sector, audience, goals, logo and brand colours.
- Content: your briefs and the images, videos and carousels generated for you.
- Connected social accounts: an access authorisation issued by each platform. We never ask for or store your social media passwords.
- Publication and performance data returned by the platforms you connect.
4. Why we use it
To create your content, publish it when you approve it, show you its performance, provide support, invoice the service and meet our legal obligations. We do not sell your data, and we do not reuse your brief, brand assets or content for other clients.
5. Service providers
We use trusted providers to run the platform: website and database hosting (Vercel, Supabase), AI content generation (Anthropic, Higgsfield), media processing (Cloudinary), social publishing (Upload-Post) and, when active, payments (Noqoody). They process data only on our instructions and for these purposes.
6. Social media platforms
When you connect Instagram, Facebook, TikTok or LinkedIn, the connection goes through each platform's official authorisation process. We use it only to publish content you have approved and to read its performance. You can remove access at any time from the platform's own settings.
7. Transfers outside Qatar
Some providers listed above process data outside Qatar. We only use providers that apply appropriate security measures, in line with Law No. 13 of 2016.
8. How long we keep data
While your account is active, and afterwards only for the period required by accounting and legal obligations. You can ask us to delete your data at any time.
9. Your rights
You can ask to access, correct or delete your personal data, object to its processing or withdraw your consent. Contact us on WhatsApp and we will reply within a reasonable time.
10. Security
Access to client data is restricted per organisation, connections are encrypted and secrets are stored server-side only.
11. Age
The IGNITE platform is a business service and is not intended for people under 18.
12. Changes
We will publish any change on this page and inform platform users of significant changes before they apply.